Frequently Asked Questions
Everything you need to know about our keto-friendly treats.
What makes ChocZero different from regular chocolate?
Our chocolate is crafted without added sugar, sugar alcohols, or soy. We use premium cocoa beans and sweeten our products exclusively with monk fruit for a natural taste that doesn't spike your blood sugar.
How do you prevent chocolate from melting during shipping?
During warmer months, we ship orders in insulated packaging with cold packs. We also monitor transit temperatures to ensure your sweets arrive in perfect condition, regardless of the weather.
Are your products gluten-free and keto-friendly?
Yes, all ChocZero products are 100% gluten-free and designed with the ketogenic diet in mind. Most of our treats contain only 1-2g of net carbs per serving.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or you are unsatisfied with the quality, please contact our support team within 30 days for a replacement or refund.
Do you use any artificial sweeteners like Erythritol?
No, we never use Erythritol, Xylitol, or Malitol. We believe in clean labels, which is why we rely on monk fruit and soluble corn fiber to provide sweetness and texture without the digestive upset associated with sugar alcohols.
Where can I find the nutritional information for each product?
Full nutritional labels and ingredient lists are available on each individual product page. Simply click on the product image and scroll down to the 'Ingredients & Nutrition' section.